This Privacy Policy applies to East Texas Homes (900 Stewart Street LLC), a Texas limited liability company (etx.homes).
Information We Collect
When you use our website, we may collect the following information:
- Name, phone number, and email address when you submit a contact form, schedule a viewing, or apply for a rental
- Information you voluntarily provide in rental applications
- Basic usage data (pages visited, browser type) via standard server logs
How We Use Your Information
We use the information you provide to:
- Process viewing requests and rental applications
- Contact you about properties you have expressed interest in
- Send availability notifications for properties you have previously inquired about
- Maintain your tenant account and manage your lease
- Communicate important notices related to your tenancy
SMS Communications
We send SMS text messages only to individuals who have explicitly opted in by checking the SMS consent checkbox on one of our forms (viewing request or rental application). Consent is optional — you may submit any form without checking the box and will not receive SMS messages.
When you opt in, you consent to receive transactional SMS messages from East Texas Homes (900 Stewart Street LLC) at the phone number you provide. These messages are limited to:
- Viewing appointment confirmations and reminders
- Rental application status updates and next steps
We do not send promotional or marketing SMS messages.
- Message frequency varies (typically 1–3 messages per inquiry)
- Message and data rates may apply
- Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further SMS will be sent
- Reply HELP for assistance, or contact us at etx.homes/contact
Your phone number and SMS consent are not shared with third parties for marketing or promotional purposes. SMS messaging is powered by Twilio.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with service providers who assist us in operating our business (such as Twilio for SMS delivery), provided they agree to keep this information confidential and use it only to provide services on our behalf.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a unique, strong password if you have a tenant portal account.
Contact
If you have questions about this privacy policy, please contact us and we’ll be happy to help.